Our Consulting Services
Gap Analysis
Get an expert opinion of your compliance gaps and what to do to get certified.
CertExpress
Reach ISO certification readiness in just three months.
Internal audit
Gain the assurance you need to meet auditor, client and stakeholder demands
Managed service
Leave the management and maintenance of your ISO compliance to us while you focus on your business.
Our Client Engagement Process
At Diligence 360, we follow a structured, client-focused sales process to ensure that every consulting project is tailored to meet your unique business objectives. Whether you’re looking for management systems implementation, compliance services, or any other customized solution, we make sure to align our services with your requirements. Here’s an overview of how our sales process works:
1. Initial Consultation
Understanding Your Needs
When you contact Diligence 360, our team of experienced consultants will engage with you to understand your specific business challenges, objectives, and compliance needs. This initial consultation helps
us grasp the scope of your project and the services you require.
2. Scope Definition & Discovery Session
Tailoring the Solution
We collaborate with you to define the project’s scope. During this discovery phase, we clarify your goals, establish timelines, and gather essential details to ensure that our solution is perfectly suited
to your business. This step is crucial for aligning on expectations and ensuring we provide the most effective service.
3. Custom Proposal & Service Recommendation
Transparent and Detailed Offer
Once we fully understand your needs, we prepare a customized proposal that outlines the specific services, timeline, deliverables, and costs. Our proposals are designed to be clear, transparent,
and aligned with your business objectives, so you know exactly what to expect throughout the project.
4. Agreement & Commitment
Confirming the Partnership
Once the proposal is reviewed and approved, we move forward with finalizing the agreement. The formal contract outlines the terms and conditions, ensuring both parties are on the same page regarding the project
scope and expectations.
5. Project Initiation
Your Dedicated Point of Contact
Upon signing the agreement, a dedicated project manager or point of contact is assigned to your project. This person will guide you through every phase of the process, providing updates,
handling any questions, and ensuring the project remains on track.
6. Ongoing Collaboration & Project Delivery
Achieving Success Together
Throughout the project, we maintain constant communication to ensure that your objectives are met. Our team works closely with you to deliver high-quality results and offers continuous support to ensure long-term
success.
By following this consulting engagement process, we ensure that your business receives tailored solutions that not only meet your immediate needs but also set you up for long-term success. From ISO certifications to compliance management, Diligence 360 delivers expert-driven solutions to help you achieve your business goals effectively and efficiently.
Why Choose Diligence 360 for Your Consulting Needs?
Tailored Solutions
Every proposal is customized to fit your business’s unique needs.
Experienced Consultants
Our team brings years of expertise in implementing management systems and achieving certifications.
Clear, Transparent Process
Our sales and project delivery process is clear, so you always know what to expect.