Remote/Live Consulting (Live Consultant)

Get expert guidance when you need it—without the overhead of on-site visits.

Our Remote/Live Consulting service connects you directly with certified consultants for real-time support, delivered entirely online. Whether you need a quick review of documentation, advice on compliance challenges, or assistance during a critical phase of implementation or audit preparation, our experts are just a click away.

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What’s Included? Why choose Diligence360 How Does the Live Consultant Service Work?

1. Real-Time Expert Access
Schedule live sessions with our consultants to address urgent questions, interpret standards, or troubleshoot compliance issues as they arise.

2. Document Review & Feedback
Share your policies, procedures, or audit findings for expert review. We provide practical, actionable feedback tailored to your specific standard or requirement.

3. System Support & Advisory
Get guidance on structuring your management systems, setting up controls, or preparing for internal or external audits—all via virtual meetings or email support.

4. Flexible, On-Demand Booking
No long-term commitments. Book one-time sessions or short-term support packages based on your needs and availability.

Why Choose Diligence360 for Remote Consulting?

  • Certified ISO, risk, and compliance consultants
  • Fast response times and flexible scheduling
  • Cost-effective alternative to full on-site consultancy
  • Ideal for SMEs, startups, or multi-site organizations
  • Secure, professional communication tools (Zoom, Teams, Google Meet)


At Diligence360, our Remote/Live Consulting service provides flexible, real-time access to certified experts—designed for businesses that need responsive, high-impact guidance without the need for on-site support.

1. Request & Schedule a Session

You reach out with your query or requirement, and we schedule a session at your convenience—whether it’s a one-time consultation or part of an ongoing support plan.

2. Pre-Session Review (if needed)

Before the session, you may share relevant documents, audit reports, or system overviews. Our consultants will review them in advance to provide targeted feedback during the call.

3. Live Consulting Session

We conduct the session via Zoom, Teams, or Google Meet. The session is interactive, focused, and tailored to your specific challenge—whether it’s interpreting a clause, correcting documentation, or preparing for an audit.

4. Follow-Up Summary & Action Points

After the session, we send a brief summary of key recommendations, next steps, or templates/tools if applicable—ensuring you can move forward with clarity.

5. Optional Ongoing Support

If needed, you can book additional sessions or shift to a monthly advisory model for continuous expert access.

Quick. Practical. On-demand.
Remote Consulting by Diligence360 gives you expert support—wherever you are, whenever you need it.

Why Choose Our Live Consultant Service?

Certified Experts
ON DEMAND

Get direct access to ISO-certified consultants, risk advisors, and compliance specialists—without waiting for on-site availability.

Fast, Flexible & Cost Effective

Book sessions when you need them. No travel, no delays, and no unnecessary overhead—ideal for urgent needs and lean teams.

Tailored Real time solutions

Each session is personalized to your exact challenge—whether it’s document review, audit prep, or system troubleshooting.

Secure & Professional Communication

We use reliable platforms like Zoom, Teams, and Google Meet for confidential, high-quality virtual consultations.

Conditions

  • This service is ideal for organizations of all sizes, including small and medium-sized enterprises (SMEs).
  • Pre-Session Preparation: Clients are expected to share relevant documents (e.g., policies, procedures, audit reports) at least 24 hours before the session for meaningful consultation.
  • Session Duration: Standard session time is 60 minutes. Extended or multiple sessions can be arranged based on complexity and client need.
  • Availability & Scheduling: Sessions are scheduled based on mutual availability, typically within 2–5 business days of request.
  • Confidentiality: All shared documents and discussions are treated as confidential and handled in accordance with Diligence360’s privacy policy.
  • Additional Support: Follow-up support or deliverables (e.g., templates, action plans) beyond the session may be charged separately, depending on scope



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